Whiddon Autumn Festival - Support Us

Privacy Policy

Last updated May 2026

The Whiddon Autumn Festival (WAF) is committed to protecting and respecting your personal information in line with UK data protection law. This Privacy Policy aims to provide transparency about the use of your personal data; it explains how and why we collect it, how it is used and how we keep it secure. It also explains your rights.

GENERAL PRINCIPLES

Your personal data is:
   •  kept secure and treated with care
   •  used only where necessary for running WAF
   •  never sold or traded with third parties
   •  shared only where necessary to provide our services or comply with the law
   •  not used to contact you for marketing unless you have agreed

WHEN WE COLLECT YOUR PERSONAL DATA

We collect information when you interact with us, including purchasing tickets, signing up to our mailing list, becoming a Friend, or volunteering.

Visitors to our website
We use cookies to help improve your experience and to understand how our website is used. This includes the use of Google Analytics, which collects information such as IP address and browsing behaviour. This data is stored for 26 months. For more information please read our Cookie Policy (below).

Friends of WAF
We collect information about our supporters including your name, address, email address, level and history of donation. Access to this information is limited to Trustees and those who need it to administer WAF.

Volunteers
We collect names, telephone numbers, email addresses and, where relevant, home addresses (e.g. for our volunteer hosts).

WHY WE COLLECT YOUR PERSONAL DATA

We collect only information that is necessary and lawful. This may be:
   •  to fulfil a contract (e.g. ticket purchases, merchandise and donations)
   •  to keep you informed, where you have requested this (e.g. to inform you of bookings, events, updates and subscription renewals)
   •  for our legitimate interests (e.g. running and promoting WAF, managing volunteer and supporter relationships)

PROTECTING YOUR PERSONAL DATA

WAF is committed to protecting the information you entrust to us. We adopt robust and appropriate technologies and policies so the information we have about you is protected from unauthorised access and improper use.

SHARING YOUR DATA

We do not sell your data to third parties. We may share it with trusted providers such as ticketing platforms, email services, analytics providers, and authorities where required.

Photography and filming

Photos and videos may be taken at events for promotional purposes. Please let us know if you prefer not to be included and we will do our best to respect your wishes.

YOUR CHOICES AND RIGHTS

If you wish to amend, review or stop receiving information from WAF, all our newsletters have a simple ‘unsubscribe' option, or you can contact us on hello@whiddonautumnfestival.co.uk

You have the right to:
   •  be informed about how your data is used
   •  access the data we hold about you
   •  correct inaccurate data
   •  request deletion of your data
   •  restrict or object to how your data is used

Complaints

If you have any concerns about how we use your data, please contact us and we will do our best to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO).

HOW LONG WE KEEP YOUR DATA

We keep personal data only as long as necessary.

For example:
   •  financial and ticketing records are typically kept for up to 6 years
   •  mailing list data periodically reviewed and deleted when no longer needed or kept until you unsubscribe
   •  volunteer and supporter records are periodically reviewed and deleted when no longer needed

If you ask us to remove your data we may maintain a minimal record to ensure your request is respected.

Automated decision-making

We do not use automated decision-making or profiling.

FURTHER INFORMATION

For further information about data protection and your rights, please visit the website of the Information Commissioner’s Office: https://ico.org.uk/for-the-public

Cookie Policy

Our website uses cookies to help us improve the user experience of our website. By using and browsing this website you consent to cookies being used in accordance with our Privacy Policy. If you do not consent, you must either disable cookies or refrain from using this website.

What are Cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either 'persistent' cookies or 'session' cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this Website

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Blocking Cookies

Most browsers allow you to refuse to accept cookies. For example: in Internet Explorer you can refuse all cookies by clicking 'Tools', 'Internet Options', 'Privacy', and selecting 'Block all cookies' using the sliding selector; in Firefox you can block all cookies by clicking 'Tools', 'Options', and un-checking 'Accept cookies from sites' in the 'Privacy' box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting Cookies

You can also delete cookies already stored on your computer: in Internet Explorer, you must manually delete cookie files; in Firefox, you can delete cookies by first ensuring that cookies are to be deleted when you 'clear private data' (this setting can be changed by clicking 'Tools', 'Options' and 'Settings' in the 'Private Data' box) and then clicking 'Clear private data' in the 'Tools' menu.

Doing this may have a negative impact on the usability of many websites.

Contact Us

This website is owned and operated by Whiddon Autumn Festival. If you have any questions about our cookies or this cookies policy, please contact us by .

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